1.Custom Order Policy
When you order non-stock items or large quantities from our company , a partial payment may be required. This pre-payment is used for material , tool engineering charges, and machine time. If you cancel, you will be liable for progress made on your order, which may vary from 25% to 100% of the order value. 

2.Sample Policy
We will provide a small piece samples (swatches) for your testing and inspection if you ask for. The sample is free but the postage is by your company. We usually ship the samples by DHL. So it is very helpful if you have freight collect account no. Also, samples may not be returned or exchanged. 

3. quoting and pricing
The complete and detail specifications are very necessary if you want to get a soon quotation.

 4. packing
We provide standard packing or pack by your requirement. All the packing will be convenient for delivery and product protection.